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ranch hand SOLAR LIGHTING SYSTEMS
FREQUENTLY ASKED QUESTIONS
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What Ranch Hand Solar Lighting System models are available for purchase?There are currently 4 models of Ranch Hand Solar Lighting Systems: 1) 4 Fence Mount Solar Lighting Systems with 2 Solar Light Fixture Options, 500W/50,000 Lumen or 1000W/100,000 Lumens Variations include: a) Wood Post System - recommended for 3" diameter wood fence posts b) Regular Pipe Post System - recommended for 2-2 3/8" diameter pipe fence posts c) Corral Panel System -recommended for 1.25 - 1.5" diameter panel posts d) Large Pipe Post System - recommended for 2.5 - 2 7/8 diameter pipe fence posts 2) Outbuilding Solar Lighting System - recommended for permanent or temporary structures 3) Indoor Solar Light System - recommended for Indoor Applications 4) Container Lighting System - recommended for Shipping Containers
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What is included in the Ranch Hand Solar Lighting Systems?Each of the Ranch Hand Solar Lighting Systems includes everything you need to install and use the system you choose! Best of all for the Outdoor Systems there is no need to go to the hardware store and figure out how to best rig up a way to install the fixture for your application. Refer to the Specification Page for more information.
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How strong are the mounting systems? Will they stand up to high winds & bad weather?The poles included with your Ranch Hand Solar Lighting System are up to 150mph wind rated. The light fixtures are rated for -40 to +135 degrees.
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What is included in the Ranch Hand Solar Lighting Systems?Each of the Ranch Hand Solar Lighting Systems includes everything you need to install and use the system you choose! Best of all there is no need to go to the hardware store and figure out how to best rig up a way to install the fixture for your application. Refer to the Specification Page for more information.
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Can your product be installed on a Metal Building?Yes! We recommend the Ranch Hand Outbuilding Solar System. This system includes a structural back plate to support the bracket without the need to find a beam or stud or needing to build a frame. The Ranch Hand Outbuilding Solar Systems includes installation instructions and a mounting template to help you make the installation problem free.
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How strong are the mounting systems? Will they stand up to high winds & bad weather?
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How bright is the light?The Ranch Hand 120w Solar Light is 15,000 Lumens of bright white light. They will illuminate a 50 - 55 foot area with residual light when mounted at 14 to 16 feet high. The Ranch Hand 500w Solar Light is 50,000 Lumens of bright white light. They will illuminate a radius of 60 - 70 feet of bright white light when the light is mounted between 18 and 25 feet hight. The Ranch Hand 1000w Solar Light is 100,000 Lumens of bright white light. They will illuminate a radius of 70-80 feet of bright white light when the light is mounted between 18 and 25 feet high.
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How long will the light lastThe rated lifetime hours of the light fixture is 50,000 hours or 10 years if operational 12 hours per day!
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How long with the light stay on when fully charged?When fully charged the Outdoor 120, 500 and 1000 Watt Ranch Hand Solar Light Fixtures will operate for approximate 72 hours on dim or 8-10 hours on full bright setting. The fully charged Indoor 500 Watt Ranch Hand Solar Light will operate for approximately 24 hours on dim or 3-4 hours on bright.
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Can I turn the light off?The Ranch Hand Solar Light comes with an on/off switch on the the fixture that acts as a permanent off. Once this is turned on and the Fixture is mounted to its recommended installation height you can only turn them off daily with the remote control (which conveniently allows you to control one or multiple lights) unless you have one of the fence mount systems which you can lower as needed. The light fixtures will RESET AT DUSK the following day and will require the remote to turn them off if necessary. This is because the battery in the fixture is charged from daily sunlight and must be discharged. The light fixture is auto dusk to dawn with motion sensor that increases the amount of light when motion is detected and auto-dims to conserve charge when no motion is detected.
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I live in the USA and have a valid Tax Exemption do I have to pay tax when I make a purchase?Initially when you purchase your product you do have to pay the applicable taxes. However, if you send an email to sales@globalils.com within 24 hours of your purchase that includes your invoice number and a clear picture of your CURRENT/VALID Exemption card we will reimburse the tax paid on the purchase. Please allow 5-7 days for the refund to appear.
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How do I buy the Ranch Hand Solar Lighting System Products?Ranch Hand Solar Lighting Systems are manufactured by ILS Products LLC in Brenham Texas. Purchases can be made online and ship within 5-10 days after time of order Please visit www.ranchhandsolarlighting.com
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What is the return policy for the Ranch Hand Solar Lighting System?If you are a Ranch Hand Solar Lighting System Retail customer please refer to Warranty Section If you are a Distributor please refer to your terms and conditions.
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Is shipping free?For retail customers in the USA 48 continental states shipping is free. Canadian retail customers shipping is provided by UPS and will be calculated at time of shipping. Distributor shipping is not free and will be calculated at time of shipping.
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How is are the systems shipped?The Ranch Hand Solar Lighting Products are shipped via UPS with tracking from our Brenham Texas facililty. We are not able to ship to PO boxes.
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Do you ship to Canada?Yes Shipping and duty are calculated at time of order.
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Can your product be installed on a Metal Building?Yes! We recommend the Ranch Hand Outbuilding Solar System. This system includes a structural back plate to support the bracket without the need to find a beam or stud or needing to build a frame. The Ranch Hand Outbuilding Solar Systems includes installation instructions and a mounting template to help you make the installation problem free.
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Where can I find installation instructions?Installation instructions were included in the package you purchased. However, we understand that due to the portability of the Ranch Hand Solar Lighting Systems you may no longer have them available so you may view here: Wood Fence Mount Installation Video Here Watch below or click blue to go to youtube. Remote Control Operation Video Here. Watch below or click blue to go to youtube. Bull Horn Video Installation Video Here Watch below or click blue to go to youtube. Outbuilding Mount Installation Video here; Container Corner Casting Installation Video here
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At what height do I need to install the bracket for the system I purchased?We recommend that the Fence Mount bracket be installed a minimum of 3'6" from the ground with a mounted light height equal to or greater than twelve feet six inches (12'6") We recommend the Outbuilding and Hunting Mount bracket be installed a minimum of 9' from ground level with a mounted light height greater than twelve feet six inches. (12'6)
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What is the recommended spacing between Fence Mount Lighting Systems?We recommend the Fence Mount Lighting Systems be placed forty-five to fifty feet apart to attain best lighting conditions.
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Can I mount the system in a shady area?The Solar Light System Fixture, for optimum operation, must be exposed to direct sunllght between 9am and 3 pm daily.
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How do I operate the remote control?Check out this you tube video and then review or download the Ranch Hand Solar Lighting System Remote Control Instructions here. If you continue to have problems please contact us at sales@globalils.com
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How do I get one control to control multiple lights in the same area?One remote will control all of your Ranch Hand Solar Lights right out of the box. No need to program. If you have ordered multiple systems, you will have backups and spares!
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What type of battery does the remote control need?You will require 2 x AAA batteries to power the remote control.
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Can I get a replacement remote control?Please contact ILS Products LLC at sales@globalils.com and we will be happy to help.
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Can I use them for my outdoor Arena?Yes! We recommend the 1000Watt/100000Lumen Fence Mount Systems, placing them at 50 to 60 foot intervals on the perimeter of your practice arenas provided they are installed as recommended and safe riding practices are implemented.
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How many light systems do I need for my Arena or Corral/Round Pen?For arenas we recommend the 1000w fence mount or retrofit solar lighting system. For a standard arena we recommend spacing between 55-65ft so you are able to have a little bit of overlap reducing your shadows. For a 150x250 arena we recommend between 12-14 of the 1000w light systems. For round pens up to: - 50ft in diameter we recommend 1x 500w corral panel mount system - 60-70ft 2x 500w corral panel mount system (personal preference) - 70ft + we recommend 1 x 1000w corral panel mount system per every 40ft of round pen You can always start with 1 system and add more if needed as the Ranch Hand Solar Lighting Systems are designed to be easy and quick to install.
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How do I become a Distributor?Please contact us at www.gloablils.com and we will provide you with further information.
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Who are authorized distributors in the USAPlease visit https://www.globalils.com/ranchhandlightingsystems
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Who are authorized distributors in CanadaPlease visit https://www.globalils.com/ranchhandlightingsystems
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